OFFICIAL PUBLICATION OF THE INDIANA BANKERS ASSOCIATION

January 12, 2024

Proudly Presenting The 2024 IBA Board of Directors

The Indiana Bankers Association operates under the guidance of the Association’s Board of Directors. Acting as the governing body of the IBA, the Board consists of 17 members: three elected officers, one past chairman, the association president/CEO, two representatives of national associations, the Future Leadership Division president, a non-Indiana headquartered bank director and eight regional and at-large directors.

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Effective Coaching with Sales Performance Metrics

Banks typically have plenty of relationship and sales data due to the growth and usage of CRM systems, critical to capturing the activities that are occurring with the banking team. But effective coaching with sales performance data often becomes the greater challenge with sales managers and leaders. One of the most effective, easy to understand and utilized is the sales huddle which provides sales data insight that can identify trends and provide foundation for coaching.

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Banking on Community

Centier Bank, Merrillville, donated $37,500 to community groups in the fall of 2023. The bank contributed $25,000 to Housing Opportunities, Inc., a community-sustained nonprofit that resolves and prevents homelessness for adults, children and seniors in Porter and LaPorte counties. The donation will help rehabilitate the Prominence Comments housing division, which includes 38 townhome units and

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